Interaction

An Interaction is a significant direct exchange of ideas or information between a number of participants, e.g. a Sell Side party and one or more Buy Side parties. An Interaction might be a call, a meeting (physical or virtual), an IM or the preparation of some specialist data, such as financial data for a given company or sector.

Schema

https://fdc3.finos.org/schemas/next/context/interaction.schema.json (github)

Type

fdc3.interaction

Properties

id

type: object

Subproperties:

URI

type: string

Can be used by a target application to pass a record's link back to the originating application. This offers the originating application a way to open the record for a user to view.

SALESFORCE

type: string

Interactions ID in Salesforce

SINGLETRACK

type: string

Interaction ID in SingleTrack

Can be used by a target application to pass an identifier back to the originating application after an interaction record has been created, updated or deleted. An interaction ID does not need to be populated by the originating application, however the target application could store it for future reference and SHOULD return it in a TransactionResult.

participants (required)

type: ContactList

A list of contacts involved in the interaction

timeRange (required)

type: TimeRange

The time range over which the interaction occurred

interactionType (required)

One of:

type: string with values:

• Instant Message,
• Email,
• Call,
• Meeting

type: string

interactionType SHOULD be one of 'Instant Message', 'Email', 'Call', or 'Meeting' although other string values are permitted.

description (required)

type: string

A human-readable description of the interaction

initiator

type: Contact

The contact that initiated the interaction

origin

type: string

Used to represent the application or service that the interaction was created from to aid in tracing the source of an interaction.

Example

{
  "type": "fdc3.interaction",
  "participants": {
    "type": "fdc3.contactList",
    "contacts": [
      {
        "type": "fdc3.contact",
        "name": "Jane Doe",
        "id": {
          "email": "jane.doe@mail.com"
        }
      },
      {
        "type": "fdc3.contact",
        "name": "John Doe",
        "id": {
          "email": "john.doe@mail.com"
        }
      }
    ]
  },
  "interactionType": "Instant Message",
  "timeRange": {
    "type": "fdc3.timeRange",
    "startTime": "2022-02-10T15:12:00Z"
  },
  "description": "Laboris libero dapibus fames elit adipisicing eu, fermentum, dignissimos laboriosam, erat, risus qui deserunt. Praesentium! Reiciendis. Hic harum nostrud, harum potenti amet? Mauris. Pretium aliquid animi, eget eiusmod integer proident. Architecto ipsum blandit ducimus, possimus illum sunt illum necessitatibus ab litora sed, nonummy integer minus corrupti ducimus iste senectus accumsan, fugiat nostrud? Pede vero dictumst excepturi, iure earum consequuntur voluptatum",
  "initiator": {
    "type": "fdc3.contact",
    "name": "Jane Doe",
    "id": {
      "email": "jane.doe@mail.com"
    }
  },
  "origin": "Outlook"
}